Sewer or drain trouble at a Georgia home? Start here.

Plain-English guides for Georgia homeowners: what to do when sewage backs up, how to tell a main-line clog from one slow drain, which part of the pipe is yours and which is the utility's, and how to hire and pay for drain cleaning without guesswork. This is an independent information site, not a plumbing company, so nothing here is a sales pitch.

Sewage coming up a drain right now? Stop running water in the house, keep children and pets away from it, and read what to do when your sewer backs up. If you smell something that could be natural gas, leave the house first and call 911 or your gas company from outside.

What are you seeing?

Most drain problems announce themselves the same few ways. Find the row closest to what is happening at your house, then read the linked guide: it explains the problem properly and lists its sources.

What you noticeWhat it usually points toFirst stepRead
One sink, tub or toilet drains slowly; every other drain is fineA clog in that fixture’s own drain or trapTry the safe do-it-yourself steps before calling anyoneUnclog a drain yourself
Several drains are slow, or the lowest drain in the house backs up firstA blockage in the main drain or sewer lineStop running water and run through the main-line checklistSigns of a main line clog
Sewage is coming up through a drainAn active sewer backupStop using water, keep people and pets away, then follow the stepsWhat to do when your sewer backs up
Drains gurgle or back up mostly during heavy rainRainwater getting into the sewer, on your side or the utility’sNote when it happens and check your downspouts and cleanout capWhy drains back up when it rains
A sewer smell, but nothing is cloggedOften a dry trap, a failed toilet seal or a vent problemWork through the odor checklist; if it could be gas, leave firstSewer smell in the house
The same clog comes back every few monthsSomething in the line, such as roots, a sag or a breakAsk for a camera inspection before paying for repeated cleaningsSewer camera inspections
A quote says the whole sewer line has to be replacedPossibly true, possibly not — the video decidesGet the video and a written finding, then compare repair optionsSewer line repair options

Three questions to answer before you pay anyone

1. Is the problem on your side of the pipe or the utility's?

In Georgia, sewer service comes from city departments, county departments and independent water and sewer authorities, and each one draws the line between its pipe and yours in its own way. If the blockage is in the public part of the system, it is the utility's job, and calling them first can save you a service fee. Who is responsible for the sewer line.

2. Is the person you are hiring licensed for the work?

Georgia licenses plumbers through the Secretary of State, and you can look up a license online in a minute. The guide explains which license to ask for, the questions that separate a careful company from a pushy one, and where to complain if a job goes wrong. How to hire a drain or sewer company in Georgia.

3. Do you know what you are paying for?

A cable machine, hydro jetting and a camera inspection are different services at different prices. Knowing what each one does, and what drives the bill, makes it much easier to compare quotes. Which drain service you need and what drives the cost.

Start with the in-depth guides

All guides by topic

Backups, clogs and odors

What to do when sewage comes up a drain, how to tell a main-line clog from a single slow drain, why drains act up when it rains, and where a sewer smell comes from.

Drain and sewer cleaning methods

Plungers, augers, cable machines, hydro jetting and camera inspections: what each one does, when it is the right call, and what you can safely try yourself first.

Hiring a pro, costs and insurance

How to check a Georgia plumber or drain company, read a quote, handle insurance after a backup, and sort out who pays when the house is a rental.

Your sewer line

Where your pipe ends and the utility’s begins, how to find the cleanout, what your pipe is made of, and the options when a line needs repair.

Septic systems and prevention

How to tell whether your home is on septic or sewer, how septic tanks are pumped and cared for in Georgia, and the everyday habits that keep drains clear.

About this site

Georgia Sewer Guide is written and edited by Toma Tomov, an independent publisher in Georgia. The guides rely on primary sources — Georgia agencies, the utilities' own pages, the plumbing code, and federal health and safety agencies — and each one lists them. The site doesn't sell service, take referral fees or rank companies. It is funded by advertising, which is labeled and kept apart from the guides. Read how the site works and the Editorial Policy.